Delivering Happiness: A Path to Profits, Passion, and Purpose reviewed by Alexander Morentin

Review of Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hshieh

Delivering Happiness is a delightful book written by Tony Hsieh, CEO of the uber
successful Zappos.com.

The book is basically written in two parts…

Part 1: Chronicles the life of Tony leading up to his involvement with Zappos.com

Part 2: Chronicles the development of Zappos.com from insignificant start-up to its sale (10 years later) to Amazon.com in a deal valued at more than $1.2 billion!

A few of the credos of Zappos.com:

Make Customer Service the entire company, not just a department.
Focus on company culture as the #1 priority.
Help employees grow both personally and professionally.
Use happiness as a framework to produce profits, passion and purpose in both business and life.

I love this book not just because of the information on how to develop an extraordinary culture within an organization… there’s more to it than that.

For me, the book is a tale on how to strive for your dreams. To go for what you believe in. And, to never give up!

There are many times throughout the book when Zappos.com could have folded… gone by the wayside of dotcom blunders. But Tony Hsieh and the people at Zappos.com persevered. They knew they had something special; something worth fighting for and they did. Truly inspiring!

I really enjoyed this book! Highly recommended.

Delivering Happiness book launches June 7, 2010.

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